Question 1

Do you charge more for weekends?

Accepted Answer

Giving a fair go to the customers that can only move on weekends is important to us, so our rates are only $10 Pr Hr extra on weekends.

Question 2

Do you move offices as well?

Accepted Answer

Yes

Question 3

Can you dismantle and reassemble (beds, wall units, desks…)?"

Accepted Answer

We carry General tools, and we can definitely help you with that. Special tools (drills…) need to be supplied by the customer.

Question 4

When and how do we pay?

Accepted Answer

You can either pay by cash or through internet banking.   Note:   If paying by internet, please give your receipt number to the driver at the end of the move.

Question 5

Can my mates help the removalists?

Accepted Answer

Of course, any actions that could save the customers money we embrace. But please do not jump inside the truck, since the insurance does not cover you!!

Question 6

Any hidden costs?

Accepted Answer

Not at all!! GST Inclusive.

Question 7

When should I call?

Accepted Answer

The earlier, the better.
Ph 0417420020

Question 8

Can my possessions be stored temporarily?

Accepted Answer

If you are unable to take immediate possession of your new residence, your belongings can be stored in a local storage. We provide safe storage facilities for holding your goods until you’re ready for them. However, you are responsible for the storage charges, warehouse valuation coverage and final delivery charges from the warehouse.

Question 9

Do you provide a packaging service?

Accepted Answer

Yes.   You may apply on the qoutes form at the bottom.

HGSW Removals

FAQ